@Sunione wrote:
Impression 2 opened from PSCC 2017 below screen. About 1/4" can be seen of the top of Impression but it will not drag or open further.
Tried deleting and reinstalling 3 times. It does appear in PS under filter/Topaz and is the the same folder on my hard drive as Simplify, Adjust and Mask.
Please help!
Suni
Posts: 4
Participants: 4
@martino wrote:
Installed on windows topaz plug in (trial).
Not possible to use.
Why?
Thanks.
Posts: 3
Participants: 3
@Centauri27 wrote:
Perhaps this original thread has gotten too long and it's fallen off the radar of tech support:
No response for over 10 days, when normally Joe responds almost immediately.
Posts: 3
Participants: 2
@MatthewJohn wrote:
Effects not showing in right panel. Has this been resolved?
Posts: 4
Participants: 3
@csavargo13 wrote:
How do you start a topic here? All i could see was the reply button, so I used it.
InFocus crashes immediately upon starting it, all the time, both in Elements 9 and 11.
BWEffects, Impression, detail, Adjust. Remask all work.Submitted a ticket late March. No response.
Emailed help@topazlabs.com on March 30.
April 1 I get a canned email that suggests I check the provided URLs for "solutions to common issues".
Write back the same day that I already did that and found nothing of help.
Get email from Joe Fedric telling me to go back to version 1.0 and let him know the result.
I write back the same day saying that version 1.0 worked fine.It is April 11 today, the day is almost over, and i have not received anything in response to my email of six days ago. Do you expect me to stay with version 1.0?
I think the advertised Topaz help TAT of 24-48hrs is a promise unfulfilled.
It is about two weeks now that I first asked for help with this problem.
Posts: 3
Participants: 3
@beha wrote:
Hi,
I purchased Impressions 2 yesterday and several things are not working:
(1)
I have the same problem as here:
Clicking on "login" just does nothing! Yes, login data are right!(2)
The preset panel is empty - same problem like he has here:
I used the fix (https://support.topazlabs.com/hc/en-us/articles/216197647), now I have presets in the right panel, but a lot of issues more, that wasn't there before installing the fix:
I opened my image (JPG) and applying a preset shows only a white image, even the presets are showing just "white".
Screenshot: http://screencloud.net/v/D1UueThen I saw, that with the applied fix the stroke pallette is completely messed up.
Screenshot: http://screencloud.net/v/BbSE4The Windows user folders, in case that this is important for you to know:
http://screencloud.net/v/vUmauFacts:
- Windows 10 prof. x64
- Intel Core i7-4770 CPU @ 3.40 GHz
- 16 MB RAM
- Using Topaz Impression 2 as standalone, but same issues, when opening them with Photoshop CS6 (v 2.0.5)
- SSD HD
- Graphic card: AMD Radeon HD 5700 Series (9CU 720SP SM5.0 700 MHz, 1 GB DDR5 4.6 GHz 128-bit)
- OpenGL 4.3
Any idea please?
Thanks.
Posts: 7
Participants: 3
@kurtis wrote:
I have just purchased/installed Glow 2.0.1 in Win10 x64. I have a DELL Inspiron i7 with Intel HD 4000, 1792mb, OpenGL 4 v 10.18.10.4425. I've updated the graphic drivers from Dell's website.
When I run Glow, it's a long time before images appear when displaying presets, just dark gray rectangles, a label and a heart outline.
Also, it doesn't like to be closed when the operator declines to save changes. It keeps prompting "do you want to save" (not verbatim).
Posts: 2
Participants: 2
@tennie wrote:
Checking some files and found 'topaz fusion' in my topaz folder. What is it? Do I need it (or what is it used for)?
Another ?---even though I uninstalled the old versions of glow, impression etc. they still show up in the plug-ins list when using PSE. Is there any way to remove them?
Posts: 13
Participants: 4
@drdn wrote:
Has any one experienced a problem with impressions, I just up loaded impressions , when I save my adjusted photo it saves totally black ,everything seems to work fine until I try to save the photo
Posts: 2
Participants: 2
@hatteraspk wrote:
I use Topaz 5 Re-Mask as a plug in in Lightroom - I would like to save masks that I have worked on. to be able to use different backgrounds at later dates?
Posts: 4
Participants: 3
@fotoman wrote:
I continue to have this problem with Detail 3 ever since I installed it. In the past in order to recover the presets that should appear in the filter I have uninstalled and re-installed it numerous times. The presets show up for awhile but then disappear.
Today I ran Detail 3 from with in TS 0.8.1 and observed that the presets in the Creative group were missing again. I would like to be able to solve this problem once and for all with your help.Here' what I am seeing:
.
Posts: 3
Participants: 2
@slitu wrote:
The preset previews with Impression, Texture, and Glow don't show. It lists the name of the preset and has the 3 bars where the preview should be. If you click on the preset, it shows all the possible adjustments but are inoperative. Closing the program is difficult. Windows 10, LightRoom CC everything is updated.
Thanks
Posts: 3
Participants: 2
@mohxinn wrote:
Hi,
I just got the Topaz Photo Collection and installed it. I can launch for e.g. Denoise 6 from the desktop shortchut but when I try to open via Lightroon using context menu "Edit in", nothing happens. What could be the issue here? Am I missing something?
I running Windows 10 Home on an Acer Aspire 5741 laptop.
Posts: 6
Participants: 2
@veredgf wrote:
So I bought glow and impression on Sunday and they load in PSCC 2015.5 and I can open an image but I can't get the effects to work. It seems like it's doing something but no changes. I can get them to work as standalones (although impression sometimes get's stuck mid-change). I also have denoise and texture effects installed and both load nicely in PS and work. I've had them for a while now - recently upgraded and they work ok.
I tried to cope the plugin file 64bit version to the ps plugin but to no avail. resetting the system hasn't resolved the issue (win8.1).
Opened a ticket on Sunday and no response till now... about to request a refund... so frustrated.
Vered
Posts: 6
Participants: 3
@superfabe wrote:
I recently encountered a problem with Topaz Glow that is not unique to that product. In fact it has occurred on several others that use a legacy method to draw on the screen.
The Problem: Topaz Glow (and possibly others) don't display after rearranging monitors.
If you have multiple monitors and say that you have them arranged in this order
1(primary) - 2 (secondary)
Then run Topaz Glow and associate it with monitor 2, it runs fine.
Switch the monitors
2 (secondary) - 1 (Primary)
Topaz Glow appears to run in the task bar, but is no where to be seen. That is because Topaz Glow believes that it should still be to the right of monitor 1 which is not there.
The solution:
Go back into the control Panel, rearrange the monitors to their original location and Apply
Topaz Glow will show up again. Now drag it to the monitor 1 (primary) and minimize.
Rearrange your monitors back to where you had them and Apply.
Topaz Glow now knows about monitor 1 and where it thinks Monitor 2 is.
Posts: 14
Participants: 4
@jsmcpheeters wrote:
When I launch Glow 2, Impression 2, or Texture Effects 2 either standalone, from Lightroom CC, or my usual method, from Photoshop CC 2017, I always have to re-login to the community so that my favorites, etc., sync and all that. It used to be remembered. I'm not sure when it stopped remembering. Sometime during the beta testing of Topaz Studio, which, incidentally, DOES always remember me on successive launch sessions. The same problem occurs whether on my 2012 MacBook Pro running 10.12.4 or my Mac Pro running 10.11.6. I have submitted a help ticket, but as of yet, no response so thought I'd throw it out here and maybe someone has an idea. I have installed and reinstalled them from scratch on both computers, twice, and that didn't fix the problem.
Posts: 2
Participants: 2
@doug2 wrote:
I hope this is the right place to post this question or request. In short, I'd love to have the ability to apply layer masks from DeNoise. I find that often there is only a section of an image that I'd like to smooth out. Any thoughts or workarounds would be appreciated. I know I can create to images, merge them via reveal all etc. but that's a bit of a pain. Having just returned from the jungle where I was shooting at 1000 ISO - 3500 ISO I find I'm suing DeNoise more than I'd like to, but often only for sections of the image. I assume there is some technical reason this is not an option. Thanks in advance!
Posts: 4
Participants: 3
@digital2006 wrote:
Joe, i'm having a little problem. When i use textures as a stand alone it does not let me quit the program when i finish my processing. I must use force quit all the time. Any idea what's going on with that.
Posts: 2
Participants: 2
@Lungta wrote:
From LR, I go to Photo, Edit In DeNoise 6. It asks if I want to Edit a Copy With Lightroom Adjustments, I say, Yes and it creates a new thumbnail in LR but does not open DeNoise 6.
Yes, I can open DeNoise from the stand alone.
Frustrating.....
Posts: 6
Participants: 2
