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Do I have to enter my Key every time?


Color Shift on TIFF export Remask 5

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@KE_DP wrote:

I import a jpg into Remask 5 and create a mask then export the TIFF cutout only to find the color has shifted once the two are opened side by side in Photoshop CS5 OSX. (see attached) RH is the original source JPG and LH is the exported TIFF cutout

There are obvious work arounds, but was wondering why the protected parts of the image are getting altered?

BTW - I tried a "ticket" on this but only got a blank response (or none I can't tell)

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Performance- All Filters

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@BImages wrote:

I am in the 30-day evaluation of the suite. Love the creative opportunity the suite puts on the table. Struggling with the performance of ALL modules on what is generally a pretty powerful desktop box.

In nearly all modules, with every touch of a slider, zoom change, etc, I have to wait for an eternity in many cases for the change to render. And when I finally select OK to save the image and exit, it takes a painfully long time for it recalculate again and exit. I watch many of the videos and note the typical performance. Drastically different than what I experience.

My desktop machine configuration looks like this:

CybertronPC desktop box
AMD FX-6300 Six-Core Processor 3.50GHz
16.0 Gb Memory
AMD Radeon R7 360 Series display adapter
Windows 10 64-bit
28" UHD Monitor

I typically work from the latest version of Photoshop CC and, to a lesser extent, from the latest version of Lightroom.

I need a level-set in terms of performance expectations.

Regards,
...Bill

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Panel Text Size On UHD Monitor

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@BImages wrote:

I use a 28 inch UHD monitor with my Windows 10 desktop system for image editing. It is a challenge dealing with extremely small text in the panels in the Topaz modules. I have application text scaled via Windows' display settings, but since the Topaz panels are not scalable the text fields are simply truncated. Anything on the horizon to address this such as to allow the panel width to be scalable as in Photoshop, Lightroom, and most other apps for that matter?

And another issue with the UHD is that the zoom option "Fit" does not fit the image to the full space. It is scaled to some smaller portion of the available space.

In addition, the presets grid display does not scale for the monitor either. Same number of presets are displayed as for a standard monitor albeit small images in larger cells.

The UHD monitor is, admittedly, fairly new for me. Am I missing something in dealing with this issue?

Regards,
...Bill

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Temporary 'solution" to Topaz Impression Black Image Issue

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@DesertB wrote:

Reading a different thread, I came across a user who found that rotating an image to portrait orientation before pulling it into Topaz seemed to result in successful saves.

I have found, so far, 100% success in using that approach, either by 1) taking a landscape image and rotating it 90 degrees (then saving), before pulling into Impression, or 2) taking a landscape image and cropping it to a portrait ratio. As far as I can tell, I have changed no other factors besides the height:width ratio, in order to achieve successful saves on images that otherwise result in failed "black" saves.

Other observations:

1 - There seems to be a time-sensitive aspect to this issue. I can take a landscape photo taken with the same camera, processed with the same steps, resulting in the same size of JPEG, and run it through Impression and get a SUCCESSFUL SAVE -- the deciding factor apparently being that I took the photo on Dec. 10, 2016 (rather than Dec. 24 or Dec. 26, 2016 -- landscape photos from both of these dates consistently fail).

2 - A JPEG that fails to save properly at 5760x3840 (landscape) will succeed at 3804x3804 and also at 3842x3841. In other words, images that are perfectly square, or only SLIGHTLY landscape (by one pixel), have successful saves.

3 - I did not experience "failed black saves" until Dec. 28, 2016. I had successful saves on Dec. 14, 2016 (using same camera, same image processing steps, landscape images, as comparison). I do not believe I did any Topaz updates during this time gap. I do not know if Windows updated during this time. On Dec 14, I was running Topaz 2, but not the very latest version of Topaz 2.

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Black slider tracks in Topaz Plugins

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@rah1861 wrote:

I have noticed that all the sliders in my Topaz plugins have completely black backgrounds. What I mean is that the track that each sliders travels along is completely black, whereas when I look at online tutorials and YouTube videos, I see colors in these tracks. For example, with Detail 3, in the Tone area, the Cyan-Red area shows a cyan color towards left side of the slider track itself, and a redish color towards the right. On my display, the entire track is black.

ALL my Topaz plugins exhibit this behavior - Adjust, Clarity, etc. It does not matter which program I run them under (Corel PaintShop Pro, IrfanView, Affinity Photo, etc).

I noticed this because the slider help tip on the Yellow-Blue slider in Detail is incorrect - it reads the same as the Cyan-Rd tip, so I was just looking around the internet to look into it, and noticed the colorful slider tracks in all the displays.

Here is a screen snapshot from my Detail display, showing the black slider tracks. Anyone know how to fix this? (I am running Windows 10, 64-bit).

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Usage of Clarity in Lightroom or The topaz product?

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@drilakin wrote:

Can I skip the use of clarity in lightroom and just use your clarity product? will this result in a more wow image?

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Does lenseffect contain a virus

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@jmneil1127 wrote:

When I try to open the install program for lenseffect, Windows 10 won't load because it can't access device, path, or file. Then Norton moves the file into quarantine because it has finds WS.Reputation1 in the file. Tech support has had this for about a week and a half and hasn't responded.

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The Fx Program

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@judy8044 wrote:

I have three programs with Topaz : Impression, Remask and Textures, Would I benefit from the FX program? I believe I heard that Impression cannot be used with FX, Impression is my most used program so if it cannot be used I may not be able to benefit from it, Thanks

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Lens Effects not available in LR CC

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@KevinWalkeMusic wrote:

I have installed (two or three times) TL Lens Effects and whilst it is sitting happily in my Windows 10 "Settings Apps and Features" listing, it is not available under "Edit In" in Lightroom CC.

A folder entitled "Topaz Lens Effects" exists in Program Files (x86) -> Topaz Labs which is different to my other four TL products which all have a folder in the Program Files -> Topaz Labs. I did not make any changes to the installation procedure so I am assuming this default to be correct, but it may not be.

A shortcut was not created for it either (unlike DeNoise, Impression and ReMask) but that may not mean anything.

Any thoughts or suggestions would be most gratefully received.

Many thanks.
K

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BW effects error code 1

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@yodamaster623 wrote:

was adding border to image and it crashed with error code 1 and I am unable to run bw effects at all now. .uninstalled all products and reinstalled still the same. still waiting to hear back from the ticket I opened. other products work fine

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After updating to Adjust 5.2, it does not appear in Fusion Express...how to fix?

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@JohnJennings wrote:

How do I fix this problem that appeared after I updated Topaz Adjust? Previously the program operated fine as a plug-in to Lightroom CC using Fusion Express. Now Adjust 5.2 does not appear in Fusion Express, so I cannot access it.

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Cannot reinstall Topaz Adjust 5.2

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@JohnJennings wrote:

I could not get the presets to load when I upgraded to Adjust 5.2. So after numerous tries and restarts, I uninstalled Adjust and then downloaded it again. Now the .dmg file will not open. Does anyone know of a fix, please. Technical support is closed for the weekend. Very frustrating.

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Adding Glow, Impressions, & textures to FX

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@seabreezeof wrote:

I looked for instructions on how to add several topaz plugin app that I bought into FX . Also I would like to update some of the existing plugins in FX that I have that I already updated to my computer from Topaz, and get them in FX as well So its all one place instaed of going back and forth from PS every time I need to use that particular filter I just want to go in FX and get all I need to do there, and then back into PS

I googled it and also went to Utube, but didn't find any instructions. Also searched here

So I tried on my own, I went to filter and then clicked on Add -Remove and a drop down window box appeared and I clicked on add and found the apps in my folder on my computer and added them into the drop down window. From there I am lost, once I added all the Topaz apps I wanted imported into FX, nothing happened,
Whats the next step ?

I use a pc with windows 7 pro

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Reset button is not showing up


Does anyone else try to use Topaz photoFXlab on a MAC?

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@AlpineDiva wrote:

I had Topaz plug-in problems in December and finally got them resolved. Then I found out that Impression and TTE don't work with Topaz photoFXlab on a MAC, even as a stand alone. Has anyone else solved this problem? I would love to access both from Topaz photoFXlab. Welcome any comments and insight into the problem

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My license key does not work?

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@RickProducer wrote:

ok dont get it... paid big money and now I want to update my many products with you and it said its not working WHY???

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Impression 2 Image Display Black after Restore System

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@lday54 wrote:

I am having a problem with topaz 2 impressions. The filter starts in photoshop cc but turns black . Then when I try ok, it doesn't do anything to the photo at all.
Since I supposedly have the proper graphic card, I don't understand. But I had my hard drive crash while messing with theis.
Can I go back to impressions one .. I don't know where I would go to the old download.
lday54@llive.com

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Can't access my BW Effects presets after upgrade

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@vulture07 wrote:

I installed the latest upodate of BWeffects (v2.2.0) a couple of weeks ago.
This is on Windows 10 64bit and using Photoshop cs5.1,
The install seemed to complete without error and opens as usual. I can access all the supplied presets but when I click on my collection it gives an error and crashes.

I have unistalled and re-installed but the problem remains.

I logged this as a call with support but no one has replied. (Request #107594)

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Community Login via Topaz Texture Effects 2 does nothing

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@minister_of_light wrote:

when I attempt to Login to the "community" in Topaz Texture Effects, NOTHING happens when I click the Login button. Despite having verified credentials. Further, the one Forum issue on the topic, about a script to 'fix' topaz texture I ran and it did not change things. Would be nice to be able to login and share.

Please assist as you can.

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