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FXlab and Remask 5

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@RJRReid wrote:

I might be doing something wrong but I can not get Remask5 to agree with FXlab in that the selected layer is not a background layer. I made a duplicate of a duplicate of a duplicate and it still thinks I'm trying to remask a background layer.

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ReMask 5 and Elements 13 Issues

ReMask doesn't return the same mask as shown in the preview

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@DBKettrey wrote:

I've never noticed this issue until now. If I use the Edge Hardness slider to soften my mask edges, Remask returns a mask with edges that in no way resemble the edges it displays in the plugin preview window.

This occurs in both Remask 4 and the new Remask 5 when I run the plugins in Photoshop Elements 11. My system is Windows 7 64-bit.

I have the preferences in both programs set to auto-create layers and add layer masks.

A secondary issue occurs when I use the Edge Hardness slider to soften the edges AND THEN use the Mask Strength slider: bumping up the Mask Strength slider to as little a value as 1 causes the mask edges to become much more blurred than what the Edge Hardness slider was set for.

In spite of my attempt to re-correct the edge softness in the preview window, clicking "OK" produces a layer mask that I can't use. In my tests, a low value for the Edge Hardness (around 5 or less, maybe?) doesn't seem to produce the problem, but a higher value (around 10 or more) returns unpredictable layer mask edges.

I also have Photoshop CS5, 32- and 64-bit versions. I haven't yet run any new tests to see if the problem appears in those host programs. Again, I don't know why I haven't noticed this issue before.
Maybe it's because I never played around with the Edge Hardness and Mask Strength sliders much.

Outside of this problem, your software is Excellent! Thank you for any enlightenment!

Posts: 9

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ReMask Changes Original Image

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@citizenmitch wrote:

I'm trying out ReMask in PShop, exporting to a layer mask.
In the reMask-created layer, the image is modified - as if some cloning is done while developing the mask.
I know that this can be a useful technique and might be intentional. OTOH, ReMask has the option to save the mask only, and that case the mask would be used with the original unaltered image.
In this image: http://thepixelfarm.com/tmp/remaskIssue01.jpg
the left side shows the alterations I am referring to.
Is that intentional?
Thanks.

Posts: 13

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ReMask - White line around my image

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@sailor842 wrote:

I'm new to remask. That said, I have this problem.in that after I do all the red & green cleanups my image shows a white line around it.
I'm trying to lift some trees to put into a different background. This is a practice job so no worry if it gets lost.
I have a grey & a sky background to play with.
The program is fun but this problem is annoying. I know that I am doing something wrong (or not doing something) but WHAT.
As this is my 1st post I can't upload the practice file here. It's in both PSD & TIFF if I can show it to anyone.

thanks....jack barney sailor842@live.com

Posts: 10

Participants: 5

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Clarity crashes when using protrait-presets on a mac

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@platti wrote:

Hi,

I'm using Clarity (iMac, latest OS) very often, but since a while it crashes, when I try to use the portrait-presets ...
Any hints to solve this problem?

greetings from a mountain
Wolfgang

Posts: 5

Participants: 2

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Installation directory for Topaz Photograghy Collection

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@sghoughton wrote:

I'm trying to install the Topaz Photography Collection and trying to select an alternate directory. It tells me the required Disk Space is 0 bytes and proceeds to install in in C drive in the Program Files directory anyways no matter what i put in the alternate directory.

Whats the fix for this?

thanks

steve

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Problems with photolabfx

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@TAFI125 wrote:

Having problems with photolabs fx. Doesn't save favourites, but worse of all , just keeps crashing, doesn't seem to do it when I use the plugins.

Posts: 2

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Lost Plugins since downloading ReMask and FXlab

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@Seabreeze wrote:

In PS CS6 there are no Topaz plugins available to me - greyed out. In PS CC14 I have ReMask5, Lens Effects and Star Effects. All other - I have them all - are not there. What is going on?

Any quick fixes other than downloading again please?

Posts: 3

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Failure of Photography Collection to load

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@z21 wrote:

Purchased the bundle on Sept 1, but after a number of attempts, including downloads the app several times, the Collection will not load properly. The only dialog I get is failure to load, see manufacturer. I sent in a request that day, but the silence has been deafening with the exception of several robo-replies. I had intended to familiarize myself with the program this long weekend which isn't working. My computer is a Macbook Pro (13-inch mid 2012), running OS X 10.10.5 with 550 GB of free hard drive memory. The Collection will load, but there is nothing in the PLUG-In folder, which I assume holds the PLUG-INs. The INSTALLER also does not let me choose where to put the installation. The other two apps, Glow and Impression loaded perfectly. Is anyone else having problems with a similar setup, and has any suggestions, as so far all I have gotten from SUPPORT is silence? Thanks and have a great weekend!

Posts: 9

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Problem with Detail presets

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@fotoman wrote:

Since I have had the Detail filter I have had an ongoing problem with the presets in the Detail Creative Collection. After a few uses of the filter I find that I lose some of the presets in that collection.

To remedy the problem I have to uninstall the complete filter then reload it from the Topaz download site. Customer service and I have tried to rectify this problem but it still seems to be a problem for me.

The presets appear in the correct folder in Windows Explorer (C: computer/ Programs/ x86/ Topaz/ Detail/ presets/creative) but not when I open the filter in P.E. 11 half of them are gone.

Is anyone else experiencing this problem?

Posts: 2

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ReStyle keeps crashing on my Mac OS10

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@wmwillmott wrote:

I have the last photoshop CS6 installed on my Mac and when I use Restyle it keeps crashing. I have followed the company recommendation of reloading Restyle again but it works maybe once or twice then crashes again. What should I now do?

Posts: 1

Participants: 1

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Bug - Remask 5 negative edge hardness creates bad results

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@redcrown wrote:

Remask 4 had a bug I reported in October 2014. It was fixed.
Now Remask 5 has returned the bug.

The Edge Hardness adjustment causes bad masks. Sample attached. But to see, just create a simple mask, then lower edge hardness. See and remember the preview. Then finish the mask and see the real result.

Well, seems that after 8+ years I'm still a "new user" and this forum won't let me upload the sample. And the new forum appears to have trashed all history so I can't show the old message. You'll have to try it to see.

Maybe look here at the old one: https://kellyphoto.smugmug.com/photos/i-Bm695gM/0/O/i-Bm695gM.jpg
Mask error sample

Posts: 4

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Remask 5 Won't Run

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@Rondo249 wrote:

On Windows Vista SP2 64 bit, Topaz Remask 5 installs correctly, runs through install wizard, but when attempting to open I get this error message-

"he procedure entry point K32GetProcessMemoryInfo could not be located in the dynamic link library Kernel32dll."

Posts: 3

Participants: 3

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Could not complete the topaz remask 5 command because the file was not found

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@dvine wrote:

Error message when trying to access RM5 on my mac

In my adobe CC 2015 plug-ins folder I see a folder for TopazRemask5
the folder contains
1) Topaz_remasl5.plugin and
2) TopazRemask5Qutomate.plugin

Clicking #1 gives a file not found error
Clicking #2 gives a 'could not complete... because PS does not recognize this type of file

Posts: 2

Participants: 2

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Adding Topaz filters to PSP X8

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@pmort wrote:

I can't find anything on how to add the Topaz filters to PSP X8. Anyone have any ideas??? I am running Windows 7, 64-bit.

Posts: 8

Participants: 5

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Topaz Remask 5 crashes in Win10

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@tleparskas wrote:

I upgraded from Remask 4 to 5. Remask 5 will crash on launching as plug in Photoshop CS6.
It's pretty much hit and miss - sometimes it starts and other times no.
I have a very fast new machine. Intel i7 haswell-e cpu, 16gig RAM and an SSD main drive. Running Windows10 Pro.
Remask 4 continues to work normally inside PS CS6 as before.
Of course ver. 5 not working with PSD files is a big pain too. That's why version 4 is still on my machine.
So why is ver 5 crashing?

Tom L
Canada

Posts: 6

Participants: 3

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Image sharpness degredation upon loading

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@supervyper wrote:

New to Topaz Labs and community- Greetings! My first post/question is when I load a file to Adjust,Clarity, or Detail and hit "reset" to clear all sliders the program still has an effect on my file. Mostly in the sharpness/detail of my original file. So I hit reset and it appears to clear sliders to 0 but the sharpness of my image is degraded. When I press the space bar to return to my original file the detail comes back. I thought that when I hit "reset" my file would appear exactly as it came from host program Paint Shop Pro? Any input or thoughts would be greatly appreciated. Regards, Jim

Posts: 8

Participants: 2

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HD check box for recovery slider missing

Need to get out of the sixth position killer

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@dvine wrote:

I've added another plug-in which makes Topaz the sixth on the drop down... Can I create duplicate Topaz plug-in data somewhere so that topaz is the sixth and seventh on the list and the seventh is used and the sixth avoided

Posts: 5

Participants: 5

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