Support request
@chadbarr400 wrote: I posted an urgent ticket on Friday 12/15/17 never to hear back from you! Today I noticed it was closed without explanation. Yesterday I opened another ticket which is still open....
View ArticleStudio loads very slow since last few updates
@bposner wrote: Can't really answer your questions but I had an issue with getting to the Support portal due to my browser getting a bit "long in the tooth". I migrated to FireFox (still a Mozilla...
View ArticleTS back to only one opening in PS after Glow update
@heronwell wrote: After the latest update I have found that if I use Glow I then have to reboot PS!! The other plugins still work fine but Glow....Come on Topaz, we just went through all this over the...
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Can't even log-in to Topaz Studio
@emay68 wrote: Hi, I downloaded Topaz Studio today, but I am not able to log-in because I can only access "Adjustments" and "Help" from the top menu selections. I rebooted my pc and then uninstalled...
View ArticlePreset not displaying with their categories
@dga17 wrote: Topaz Studio was working fine. I purchased all the Pro adjustments. Install went fine. However; if click on the arrow beside studio I see Basic, Conceptual Landscape etc, but if I click...
View ArticleOne very small issue
@JohnG50D wrote: Studio is working absolutely fine for me in Win 10, as a standalone.I'm sure in the past I've been able to drag adjustments up or down the stack.I now cannot.The drag opens the...
View ArticleTopaz plugins with Affinity on OSx
@nick wrote: See solution in later messageDoes anyone have a specific procedure for installing Topaz plugins on Affinity Photo running on a Mac OSx? I've tried loading Clean and Detail but although...
View ArticleSlowness in impression 2
@leongcy168 wrote: Need help! I have just upgraded the impression to impression 2. The new version is very very slow comparing to previous version. My Mac notebook pro has 16G memory. Anything I could...
View ArticleUnable to use Studio 1.6.11 with Windows 10
@petejack wrote: Hi, I have tried Studio 1.6.11 on 2 different P.Cs, with the same results. I can open ALL EFFECTS. FAVORITE. LIKE. MY EFFECTS. RECENT.But if I click on the Studio sub folders ie,...
View ArticleSupport for older plugins
@NervisGrafix wrote: Why doesn't Studio recognize my standalone plugins like ReStyle, Clean & Adjust 5? Posts: 8 Participants: 5 Read full topic
View ArticleSmudge adjustment still not working'
@almrtn wrote: I just downloaded the latest update with hopes that it would fix a problem that has been going on with Topaz Studio since its start. If you open a photo in Photoshop, then transfer it...
View ArticleDenoise and RAW files
@treffynnon wrote: Hi, Sorry if this seems like a daft question! I have just downloaded the trial version of DeNoise and can't get started. I expected to open a flat raw file, apply note reduction,...
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Text labels on filter titles and other parts of Studio are scrambled
@jvansyckle wrote: I've noticed that the text labels on filters and other parts of Studio are scrambled and unreadable. I was wondering if anyone else is seeing this problem. image.png2880x1800 4.74...
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Studio stand-alone: MUST learn to manage XMP information
@Rover wrote: Had a hard time deciding whether this was to be posted as a bug or as a product enhancement.But since Studio's lack of manipulation of a photo's XMP info can cause some bad side-effects,...
View ArticleStudio changing file profile on save! Bad!
@woodmeister50 wrote: I have found an issue with Studio (1.5.3). I only realized it recently but when opening a TIFF file with a given color profile, in this case Pro Photo, it saves the file as...
View ArticleStudio 1.5.3 Wiping Out LR GPS Data On Save
@BImages wrote: Send an image to Studio from LR, edit it, and then SAVE. The GPS data in the TIFF file (which was still there when LR created the file for Studio) is wiped out. Posts: 3 Participants:...
View ArticleSimplify
@glenwclark wrote: I purchased Simplify a number of weeks ago and have been unable to download it or otherwise get it to sync up with Studio. And, to make things worse, the Topaz technical people...
View ArticleClipped text characters in Studio
@Schlepp wrote: All my text in T.S. is clipped and this makes it difficult to read. This issue occurs with all text on the right and left side and bottom of the screen. This issue is seen on an iMac...
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Missing icon menus
@Sensorychaos wrote: Hi I installed Topaz yesterday and bought Impressions also. When I've watched the Studio Welcome and Walkthrough video I notice that I'm missing several menus. Two icon ones down...
View ArticleWhere is Studio Saving to?
@lschaerer wrote: Topaz Studio was letting me save to LR6 but has stopped again for some reason. (using Windows 10, haven't downloaded last week's update yet as lots of problems have been reported)....
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