Topaz Simplify

@BarbMc wrote:

I cannot get Topaz Simplify (just purchased) to work at all on my Mac.My OS is High Sierra 10.13, PhotoShop CC 2017, Lightroom 2017. If I run Simplify in PS I get a message that says this is a one time setup and then the setup seems to run but never stops. No presets load. Eventually I have to shut it down. If I run it inside Lightroom I get a crash with a long report to send to apple: "Process: Topaz Simplify 4 [1760]
Path: /Applications/Topaz Labs/Topaz Simplify 4.app/Contents/MacOS/Topaz Simplify 4
Identifier: www.topazlabs.Topaz Simplify 4
Version: 0
Code Type: X86-64 (Native)
Parent Process: Adobe Photoshop CC 2017 [1739]
Responsible: Topaz Simplify 4 [1760]
User ID: 501

Date/Time: 2017-10-03 10:48:16.500 -0400
OS Version: Mac OS X 10.13 (17A365)
Report Version: 12
Anonymous UUID: 71E3C5E2-FBFD-266F-F35E-869E3A90DA94

Sleep/Wake UUID: FC6FA6B8-D66D-4B6C-845E-7670B6C0B532

Time Awake Since Boot: 39000 seconds
Time Since Wake: 11000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called
*** error for object 0x11282d000: pointer being freed was not allocated

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And finally, Simplify doesn't appear to run inside Topaz Studio?

Posts: 12

Participants: 4

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