Quantcast
Channel: Product Technical Support - Topaz Community
Viewing all articles
Browse latest Browse all 4884

Cannot access denoise

$
0
0

@oldlincolnian wrote:

I bought denoise on the last day of the October promotion, to add to my Sharpen and Gigapixel which are registered to my email as oldlincolnian@hotmail.com. When I was making my visa payment, as I hit the button to complete the deal I spotted that I had mistyped my email address, missing out one letter. I think it went in as oldlinconian ( the “l” missing). Consequently I cannot access it as that shorter email address does not work. I have checked my Visa bill and you have taken my payment. I have emailed what I believe was customer service about this twice already and have had no reply. Can you please inform me of how I can get the registered address changed to oldlincolnian@hotmail.com or how I can in some other way get access to the software I have paid for?
Thanks

Chris Langley
Vancouver

Posts: 1

Participants: 1

Read full topic


Viewing all articles
Browse latest Browse all 4884

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>