@RealMur wrote:
I was excited yesterday to see there was an update to Studio 2…immediately clicked on update now…it wanted me to “Log In” to Studio 2 which was unusual. Before I could do anything, the link for the installer.exe appeared…clicked to download, followed the instructions and then it said I “had to uninstall the previous version”…I quit the installation. Hoped to find definite information here but really did not. Tried again this morning and still see the same posts from yesterday. I am running an up-to-date version of Windows 10
Questions:
If I uninstall the previous version, what happens to “My Looks” and any other modifications I’ve made in the old Studio 2?I have been using Topaz products since they first came out so I am not a complete novice. However, I am not even close to being as tech savvy as most of the posters here. Is it “safe” for me to install this new update? Should I wait for an update to the update?
I’ve read people are downloading from Topaz and not having as many problems. Is this the better option for me?
The really bad part is that I cannot use the current Studio 2 because it keeps wanting me to update and won’t let me just say “no” and go into the program. So I hope this is resolved soon.
I do wish Topaz had “notified” the users that this was not a usual update so we could have been better prepared. We certainly get all the information about new products to buy as well as the great information about Webinars and other learning experiences. A simple e-mail would have been helpful.
Thank you for your help. Any other information about this update would be most appreciated.
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