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M5 is not capable of processing 1080P videos, is this expected? | Benchmark
I ran Benchmark on my new macbook air and I am curious if these results are expected for M5? On 4K footage, I am having trouble where the whole pc gets stuck on Proteus. Any tips to improve this...
View ArticleRX570 Black Screen seconds into preview
I’m an IT tech assisting a client with a Trial copy of your Video AI 5.2.1. Problem: Seconds into Gaia Preview to Upscale to 4k (source is 30 second, 1080 .mp4 video), screen goes blank/black (i.e.,...
View ArticleSharpen AI v4.1.0 does not render Canon R10 .CR3 files properly
WTF? My R5 .CR3s work fine. R10 CR3s loaded into Sharpen AI a rendered slightly cropped and color cast/no contrast. 1 post - 1 participant Read full topic
View ArticleCan I delete some AI models?
My Topaz Gigapixel and Topaz Photo AI models directories have several similarly named very large files. Example: C:\ProgramData\Topaz Labs LLC\Topaz Gigapixel AI\models\ssdunet-v1-fp16-64x64-ov.tz2...
View ArticleBloom stopped displaying the dark - UI
Today, Bloom stopped displaying the dark - UI. I can’t find the option to switch to the dark UI anywhere. The light one is unpleasant and distorts the perception of the image. The display of variants...
View ArticleTopaz Video AI - run on Google Colab
Hi ! I saw that there is Topaz Video AI available for Linux as Beta as i only work on a Debian Workstation. Will their be a official release date which will support Topaz AI on Linux desktops ? Is it...
View ArticleNot 100% clear on the user agreement for Video AI 7 personal license
Maybe my eyes skipped over it, but clarification would be helpful. I’m a photojournalist who does a lot of video editing. Would I have to get the professional license to use anything I edit with Video...
View ArticleStudio 2 not working
Why am I the purchased owner of Topaz Studio 2 and it is not coming up anymore? I am sick of you doing upgrades and then I don’t purchase an upgrade I lose my old paid for product. I like using the...
View ArticleDual Product Update Licenses
Purchased 1 year Upgrade license on 11/29/23, but then rec’d an email for the most recent version of Photo AI implying (to me anyway) I needed to spend $99 to support the new version for a year. Can...
View ArticleDenoise AI 3.7.2 batch processing does not process all images selected
DeNoise AI 3.7.2 Windows 11 OS When I try to batch process say 100 images. I go to the file strip and select the images, right click, edit in , Topaz Denoise, with LR corrections. The screen will come...
View ArticleIs anyone else having issues with importing photos from Topaz Denoise to...
Is anyone else having issues with using Topaz DeNoise in Lightroom? It was working perfectly, now when I export a photo to Topaz, it processes it, but just hangs when I want to export it back to...
View ArticleCannot update Photo AI 3.4.3 to 3.6
Photo AI says I have 5 updates which I download then install. After the “successful” update, I reopen Photo AI and I’m still on v 3.4.3 and it still says I have 5 updates. I was able to update on my...
View ArticleDual Product Update Licenses
Purchased 1 year Upgrade license on 11/29/23, but then rec’d an email for the most recent version of Photo AI implying (to me anyway) I needed to spend $99 to support the new version for a year. Can...
View ArticleImpossible to install Topaz Plug-Ins in PS 2024 on Mac
Frustrating! I have been trying to install my extensive library of Topaz plug-ins to Photoshop 2024 with zero success. That old “unable to verify etc., etc.,” message keeps popping up and telling me...
View ArticleTopaz sharpen AI displays message that states, application can not save to...
I receive a message that states the program can not save a folder to the application folder, which won’t let me sign into my Topaz Sharpening program. I am running on an Intel Mac with the latest OS...
View ArticleWhy are two Topaz Sharpen AIs on my computer
In my files I have two Topaz Sharpen AI s . They are dated 2 months apart. One is using 1.5gb of space and the other 2.79 GB. Do I need both of these? 1 post - 1 participant Read full topic
View ArticleTopaz Sharpen won't launch
Sharpen AI will not open on my PC. When I click on the icon it does not launch the application. 1 post - 1 participant Read full topic
View ArticleCredits
Is there a setting one can set to ensure they don’t accidently use the topaz servers. I pay enough for the PhotoAI product. I liked the Denoise, Sharpen, and gigapexels apps of old much better. Photo...
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HOW TO OPEN A SUPPORT TICKET If you encounter a new bug or issue with Photo AI, the fastest way to reach us is to write us an email at help@topazlabs.com. This will open a Support ticket with us and...
View ArticleRendering to MOV Only creates 1/3 of the file
Enhancing some old movies, I have completed six or seven of them and they turned out well, All the same mp4 1920x1080. I’m up scaling them two times to 3840 x 2160 30 fps. Using the iris AI model....
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